RESOURCES
Case Studies
Learn how our clients are benefiting from Elevate Patient Financial Solutions' expertise, improving their patient experience and boosting their bottom lines.
Self-Pay Partner Restores Patient Trust, Increases Collections Case Study
ElevatePFS® Customer Service Advocates addressed patient concerns promptly, reducing call times while increasing patient confidence. The hospital saw measurable improvements in self-pay collections and a reduction in call volume. ElevatePFS® used a variety of reporting tools to track performance and consistently surpassed performance goals.
Proven Eligibility and Out-of-State Solutions Case Study
A provider’s third-party revenue cycle vendor management company rated ElevatePFS®’ work a 99.5 out of 100. The scorecard, called the compliance dashboard, indicated that ElevatePFS® worked the inventory in a timely manner and produced a great result for the provider.
Best in KLAS Eligibility Vendor Case Study
Learn how ElevatePFS delivered exceptional results with fewer staff members at the provider’s multiple sites. With a leaner team, ElevatePFS provided nearly triple the results for the provider. For the most recent eight-month period, ElevatePFS’ net liquidation rate was 6.4% versus the competitor’s 2.3%.
Payment Recovery Services Compilation Case Study
Learn how ElevatePFS recovered more than $900,000 in one year for a provider in the South, and identified and collected over $1.2 million in underpayments for a provider in the Northwest.
Low Balance Insurance Follow Up Case Study
Learn how ElevatePFS delivered an average 45% reduction in A/R aged over 90 days and a 32% increase in low dollar collection compared to the provider’s previous in-house efforts.
Eligibility and Enrollment, 340B Savings Case Study
Learn how ElevatePFS provided exceptional eligibility services — supporting the provider through the state’s Medicaid expansion, the Medicaid unwinding, a complex EMR conversion to Epic, and helping them meet the 340B program’s requirements — all while delivering an average annual 91% net conversion rate.
Workers’ Compensation Case Study
ElevatePFS implemented its Workers’ Compensation program to meet a client’s needs. Learn how ElevatePFS prioritized inventory, realigned operational teams for improved efficiency, and identified new opportunities for improvements to systems and processes.
Eligibility and Enrollment Case Study
Learn how ElevatePFS surpassed performance goals and out-performed the previous vendor with a $19.4 million year-over-year growth in revenue recovery.
Coordination of Benefits Denials Case Study
Learn how ElevatePFS provided a strategic model for responding and preventing COB denials with a focus on the right support and resources, bolstering the provider’s revenue recovery rates while strengthening the patient experience.