EXTENDED BUSINESS OFFICE

Elevate your cash flow
with our extended business office services

Often hospitals can only work a claim so far before the process stalls, causing delays and revenue leakage. We can manage an entire A/R inventory or portions of it, working all account types through to full resolution, to eliminate the backlog, reduce preventable denials, and improve overall collections.

Functioning as an extended business office, we partner with hospital leadership to provide seamless support. Our end-to-end A/R management includes identifying and reporting process issues that lead to recurring claim denials and empowers hospitals with insights to correct root causes.

Our team has extensive A/R experience and serves as an extension of your internal hospital staff to re-bill payers, appeal denials and communicate with payers. Read how ElevatePFS® delivered elevated results for clients in our EBO case studies.

01

A/R Follow-Up

An expert team working by your side

ElevatePFS® can work any account and our team quickly identifies reasons for claim denial or rejection and follows up to obtain documentation for billing or re-billing. We track Medicaid, Medicare, and commercial health insurance coverage and billing deadlines. All claims are prioritized according to timely filing deadlines, write-offs, patient transfers, and potential for collecting.

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Group 7182@2x
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Group 7183@2x

02

Legacy System
Conversion A/R Projects

Equipped to take on any of your A/R projects

When a hospital is converting to a new patient accounting system or looking for help with aging A/R inventory, we are equipped to take on any segment of the inventory for any length of time to suit a hospital’s desired outcomes.

03

Low Balance Insurance Follow Up

Specialized technology and expertise to resolve low balance claims

Small balance third party insurance claims are often left unresolved because many providers lack a cost-effective way to work these accounts. In many cases, this inventory can represent a significant amount of revenue that is often missed. ElevatePFS® has the specialized technology and expertise to efficiently resolve low balance claims and significantly increase revenue recovery.

Accounts Receivable Services - reviewing graphs
Group 7181@2x
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Group 7187@2x

04

Zero Balance Underpayment
Recovery

Recover lost revenue and prevent future leakage

For many hospitals and health systems, underpayments from government and commercial payers can significantly impact revenue recovery. At times, it can add up to more lost revenue than denials. ElevatePFS® has the people, process, and technology to find and collect more money and win more appeals.

05

Denials Management & Prevention

Combining market-leading expertise and technology to resolve denials of all types

Claim denials can be difficult to navigate and time-consuming to manage. The ElevatePFS® comprehensive denials management and prevention program helps mitigate denial risk from the beginning to the end of the revenue cycle. Our solution resolves denials quickly and helps streamline workflows for greater efficiency, faster appeals, and improved cash flow.

accounts receivable management services
Group 7181@2x

A Partner You Can Trust
for Unmatched Results.

ElevatePFS® delivers outstanding results. With more than 1,800 client facilities and a 98% client retention rate, we’re a proven partner that you can count on.