A prominent academic health system in the South Central region, focused on training health care professionals and providing exceptional patient care, wanted to optimize their eligibility and enrollment services to help uninsured patients access critical healthcare by determining if they qualify for government programs. Their goal was improving patients access to care and bolstering their financial stability by reducing uncompensated care costs. The provider outsourced to two revenue cycle management vendors to leverage specialized skills and to compare the quality between each. They partnered with Elevate Patient Financial Solutions,^® in 2017 in a split contract with a second RCM vendor, primarily for Medicaid Eligibility and Disability Advocacy Services.

Click the button below to download the full case study to learn how ElevatePFS delivered exceptional results with fewer staff members at the provider’s multiple sites. With a leaner team, ElevatePFS provided nearly triple the results for the provider. For the most recent eight-month period, ElevatePFS’ net liquidation rate was 6.4% versus the competitor’s 2.3%.