RESOURCES

Case Studies

Learn how our clients are benefiting from Elevate Patient Financial Solutions' expertise, improving their patient experience and boosting their bottom lines.

A women at a computer talking on the phone with a customer Self-Pay Partner Restores Patient Trust, Increases Collections Case Study

Self-Pay Partner Restores Patient Trust, Increases Collections Case Study

ElevatePFS® Customer Service Advocates addressed patient concerns promptly, reducing call times while increasing patient confidence. The hospital saw measurable improvements in self-pay collections and a reduction in call volume. ElevatePFS® used a variety of reporting tools to track performance and consistently surpassed performance goals.

A man talking on the phone with his child next to him Eligibility and Self-Pay Case Study

Eligibility and Self-Pay Case Study

Learn how ElevatePFS exceeded expectations for this healthcare provider. The ElevatePFS Self-Pay solution averaged more than 35% over the first 10 months, with some months’ collections averaging as high as 50%, and Eligibility & Enrollment Services approvals ramped up 13.2%.

Women with a headset speaking to someone on the phone Self-Pay Partnership Case Study

Self-Pay Partnership Case Study

Learn how ElevatePFS exceeded performance goals by 20% with a comprehensive and customized self-pay solution for this client.

A woman and a man wearing headsets speaking to people on the phone Self-Pay Case Study

Self-Pay Case Study

Learn how ElevatePFS worked closely with a client and system provider to optimize the client’s patient statement – ensuring it was clear, concise, and easy for patients to understand what they owed.