Improving Patient Outcomes Through Medicaid Eligibility & Enrollment Services with SDOH Screening
Improving Patient Outcomes Through Medicaid Eligibility & Enrollment Services with SDOH Screening
A large, nonprofit healthcare system with 30 facilities serving six states in the West and Southwest regions initiated an abbreviated RFP process for Medicaid Eligibility and Enrollment Services (EES). The results of their current vendor partnership did not meet their expectations, and they were looking for a new partner that was able to provide patient screenings utilizing robust technology, field service support for inpatients and was capable of offering support for the Social Determinants of Health (SDOH).
Download the full case study to see how ElevatePFS improved screening rates of both inpatients and outpatients, as well as their respective conversion rates — 85% for inpatients and 24% for outpatients. Out of $7.7B referred from the health system, ElevatePFS secured $2B in approvals from the state Medicaid agencies. In addition, over the last year, patients screened were eligible for $36M in SDOH benefits.
ElevatePFS delivered
conversion rates of
85% for inpatients and
24% for outpatients