Payment Recovery (Zero Balance Audit & Recovery)

Payment Recovery
Identify and recover zero balance underpayments

Elevate Patient Financial Solutions® has the people, process, and contract modeling technology to recover unpaid revenue. We combine extensive revenue cycle management reimbursement experience, proven processes, and proprietary software to identify and collect on underpayments.

Recover Revenue Left Behind with our expert teams and specialized zero balance technology.

Prevent Future Revenue Leakage with our root cause analysis reporting that provides insights for continuous process improvement.

Start Recovering Quickly with our quick and easy implementation, so you can start collecting in as soon as 60 days.

Contact us to learn more.

Group 7447@2x

We work all accounts specified by the provider at an agreed-upon frequency. Our team immediately begins identifying reasons for claim denial or rejection and following up to obtain documentation for billing or re-billing. We track Medicaid, Medicare, and commercial health insurance coverage and billing deadlines, and all claims are prioritized according to timely filing deadlines, write-offs, patient transfers, and potential for collecting.

As a value-added service, our proprietary screening software scrubs all accounts with no identified health insurance coverage against commercial and government payer databases to locate coverage that may have been available at the time of service. When coverage is identified, we then bill the appropriate payer or Medicaid program and collect on behalf of the hospital.

Group 7029@2x

The Elevated Difference




Our team's deep reimbursement expertise in payer contracts, registration, coding, documentation and billing, and the fact that we check every zero balance claim for payment variances, means we identify every underpayment. 




We assign claims to a specialized expert according to payer name, contract type, variance reasons, or dollar amounts, to collect every penny you're due according to your payer contracts.




Our customized appeal letters, phone calls, follow up process workflow, and legal counsel results in more successful appeals and greater revenue recovery for you.

A Partner You Can Trust
for Unmatched Results.

ElevatePFS delivers outstanding results. With more than 1,700 client facilities and a 98% client retention rate, we’re a proven partner that you can count on.