Low Balance Insurance Follow Up Case Study

Case Study | October 1, 2024

Central Illinois Hospital: Turning Write-Offs into Cash

In reviewing its accounts receivable, a regional care hospital in Central Illinois identified a large number of accounts with untimely follow-up in their low-dollar insurance account populations. The facility didn’t have the time or bandwidth to assign team members to these seemingly low-priority accounts — but it was costing them revenue. After a bad experience with a prior vendor, the organization’s leadership was hesitant to outsource low-balance claims, but Elevate Patient Financial Solutions® offered a seamless solution by working directly within Epic to follow all established processes and guidelines.

Click the button below to download the full case study to learn how ElevatePFS delivered an average 45% reduction in A/R aged over 90 days and a 32% increase in low dollar collection compared to the provider’s previous in-house efforts.

Illinois-Based Health System Quote