Veterans Administration Case Study

Case Study | May 2, 2022

Strategic Partnership on VA Accounts Helps Hospital System Boost Collections by $1 Million in Five Months 

A multi-hospital system based in Texas wanted to improve the performance for its Veterans Affairs-related patient accounts. Recent legislation to increase access to care for veterans has increased the administrative requirements for hospitals and providers of care. The client has a strong internal process for pre-scheduled outpatient and inpatient visits but wanted to improve its performance with emergency room notifications required by the VA. The system’s leadership wanted an RCM partner with a specialized focus on VA and scalable staffing to meet the requirements.

Click the button below to download the full case study and learn how Elevate Patient Financial Solutions® managed the required notifications for emergency visits within the appropriate timeframe and followed through to final disposition of claim to strengthen collections.