Low Balance Insurance Follow Up Case Study

Case Study | February 19, 2024

Florida Health Network: Making Every Account a Priority

A Florida-based health system with multiple locations statewide and significant annual revenues had stratified their accounts receivables and decided to outsource their low-balance insurance accounts to a partner instead of trying to manage them within the organization’s internal team. After working with an RCM vendor to send all insurance accounts with balances of $5,000 and under at 60 days from claim submission, the hospital was still only collecting 25% of the $4 million in accounts being placed each month.

Within five years of partnering with Elevate Patient Financial Solutions®, the client’s liquidation rate on its accounts of $5,000 and under had improved by nearly 60%, and the ElevatePFS team has continued to maintain its success rate and work the inventory down to less than two times the monthly inflow on new accounts.

Click the button below to download the full case study and learn how ElevatePFS significantly outperforming the previous vendor’s results.

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