Comprehensive Patient Experience Program

The complete solution for patient financial engagement and advocacy

Elevate Patient Financial Solutions® has redefined the patient financial journey. Our Comprehensive Patient Experience Program unites award-winning eligibility and disability advocacy, Marketplace enrollment solutions, philanthropic funding, social support programs, and self-pay assistance into one seamless, technology-enabled experience. By connecting patients to the resources they need, we help healthcare organizations maximize revenue, reduce uncompensated care, and deliver greater clarity, compassion, and financial confidence at every step of the patient journey.

ElevatePFS® was named the top client-rated vendor for self-pay, charity care, Medicaid screening and eligibility enrollment services in the 2026 Black Book Research rankings, Best in KLAS in KLAS Research's 2025 Best in KLAS: Software & Services report for eligibility and enrollment services and top performer in the KLAS Eligibility & Enrollment Services 2023 report.

 

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01

Medicaid Eligibility

A comprehensive, compassionate
approach to Medicaid eligibility assistance

Driven by our desire to make a difference in the lives of others, our highly skilled, compassionate advocate team assists patients to guide them through this complex process. Our proven processes and specialized technology screens for Medicaid and thousands of programs to ensure all potential coverage options are identified, resulting in a better patient experience and bottom line.

Learn about Medicaid Eligibility

02

Disability Advocacy

Industry-leading disability advocacy

Our dedicated team of disability experts handles disability claims from
the start—the most critical point of the process. We ensure every claim
—both SSDI and SSI—is properly filed, dramatically increasing its
chances of approval. Our focus on initial and reconsideration
applications allows for a quicker resolution of claims, providing you
and your patients with peace of mind.

To refer a patient or member for assistance with Disability/SSDI eligibility, complete the disability referral form.

Learn About Disability Advocacy

03

Marketplace Enrollment & Premium Assistance Program

Making affordable health coverage accessible

Coverage secured through Marketplace ensures patients can access the care they need without the added stress of health insurance costs. This program includes premium assistance to help secure coverage patients otherwise cannot afford.

Learn about Marketplace Enrollment

04

Philanthropic Funding

Expanding access to financial assistance

Identifies and secures financial assistance through grants, charitable programs, and medication support, helping patients afford treatment while increasing reimbursement and reducing uncompensated care and bad debt.
Learn About Philanthropic Funding

05

Self-Pay/Early Out

Simplifying the Self-Pay experience

The industry's most comprehensive self-pay solution combines advanced self-service technology with dedicated patient advocacy, creating a personalized financial experience that meets each patient's unique needs while maximizing collections.
Learn About Self-Pay/Early Out

A Partner You Can Trust
for Unmatched Results.

ElevatePFS® delivers outstanding results. With more than 2,500 client facilities and a 95% client retention rate, we’re a proven partner that you can count on.

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