Veterans Affairs Video Transcript

Narrator: Welcome to Elevate Patient Financial Solutions, your trusted partner in handling complex claims. With more than 45 years of experience, we are experts in resolving claims while maximizing revenue recovery and cash acceleration.

The Veterans Health Administration operates the largest integrated healthcare network in the U.S., providing care to over 9 million veterans every year through its extensive network of medical centers, clinics, and nursing homes. Struggling to meet veterans' healthcare needs, its complex history includes frequent reforms, reorganizations, and fragmented programs.

Elevate PFS is an industry leader in resolving complex claims from all military payers with speed, accuracy, and compassion. Backed by decades of VA-specific experience, our tenured management and specialized staff deliver measurable results while ensuring every Veteran and military-connected patient receives the respect and advocacy they deserve.

Executive Vice President of Complex Claims Micaela Walls-Suarez: Our Veteran Affairs services really encompass end-to-end, in which we are able to catch accounts as soon as it's been identified that the patient is a veteran. In those cases, we're able to really assess the benefits that the member has, as well as coordination of benefits, providing a notice of admission, and pursuing any authorization that might be needed in order for us to pursue recoveries of those services through Veteran Affairs or military plans.

Narrator: We understand the complexity of authorization, billing, and appeals requirements, and we pair that knowledge with strong personal connections to Veterans' integrated service networks nationwide. Navigating the tight VA timeline requires extensive expertise and persistence to resolve the claim. The Elevated Difference: Expert VA team includes staff with VA leadership experience, specialized VA expertise, and strong relationships within each VISN.

Micaela Walls-Suarez: Our VA team is also comprised not only of exceptional associates, but veterans themselves. We have some leaders who themselves have been serving in our military for many years and are very, very pleased, and I think find a lot of satisfaction in being able to give back to their veteran community.

Narrator: Proven technology and processes that ensure accurate claims, submission, and exhaustive follow-up, resulting in faster claim resolution. Comprehensive screening processes identify additional payers to provide greater reimbursement and an improved patient experience.

At Elevate Patient Financial Solutions, we can handle your most complicated accounts, allowing your team to focus on other priorities. Visit elevatePFS.com to learn more about how we can help you maximize revenue, reduce AR days, and enhance patient satisfaction. Elevate your revenue cycle today with Elevate Patient Financial Solutions.