A multi-hospital system in the Southeast was struggling to recover revenue on their Veterans Affairs accounts for several months during and after the COVID-19 pandemic. The system previously worked with Elevate Patient Financial Solutions^® but decided to bring the service in-house due to costs.

After working the VA accounts themselves, they realized they did not have the needed expertise and were falling short on a variety of processes to secure payment. Given their past long-term relationship and high-quality performance they received with ElevatePFS, the health system decided to partner with them again to help improve their revenue stream. The ElevatePFS VA services team and technology platform provided an efficient way to accelerate cash for the healthcare system.

Click the button below to download the full case study and learn how ElevatePFS optimized claims identifications and processing that resulted in quicker and better financial outcomes for the healthcare provider. Within two months, the client started seeing results that led to $4.6 million in collections over nine months.